Shipping Information


At Artist Guitars We Ship Super Fast

Orders placed by 5:30AM GMT are guaranteed to be shipped same day (Excluding weekends and public holidays). Orders placed by 10:30AM are likely to be shipped but we can't guarantee.

Please note:

We use a combination of Royal Mail and Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.


Free Insured Shipping, UK Wide

We ship all orders for free. There are express options available for a small additional fee, depending on your location, check your shopping cart for more information. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.

In some remote areas couriers operate on a limited number of days per week, so this may delay your delivery. If your package has not arrived within the estimated delivery time, please feel free to contact us and we will do all we can to assist.


Courier Items = No PO Box

If you purchase a larger item such as an acoustic guitar we are unable to send it by regular post, it must go via courier. Unfortunately couriers can't deliver to PO Box addresses so if your only delivery option is couriers please, make sure you use a street address to ensure safe and timely delivery.


For more details please contact our customer service team on, reach out via the LiveChat on our website, or phone 0-808-189-0084.